How The Rates Are Calculated

• Shipping and handling charges are determined by the merchandise dollar amount and the weight of your package.
• All orders are subject to verification.
• If there are any out of stock items, the total shipping charges will be allocated proportionally and charged according to the dollar amount and the weight of the package.
• All out of stock items are not charged when your package is shipped.

Free Shipping

On all our international shipments, if you were to purchase more than $1000 USD you will be qualified to receive free UPS Expedited shipping. (Excluding any and all forms of displays). Canada and Mexico customers will receive free UPS Standard Ground shipping.

All international free shipping applies when the total sum of the order exceeds $1000 USD after all eligible discounts and deductions have been calculated.

• Shipping charge is excluded in the total sum.
• HBJ covers the freight charge of the package; insurance, duties and taxes that are incurred are not covered in the HBJ free shipping promotion.
• This offer may be canceled at any time and is subject to change without prior notice.
• Shipping upgrades are not available on Free Shipping Promotion.
• Shipping upgrades are subject to the corresponding shipping charge.
• We reserve the right to change or discontinue Free Shipping Promotion at any time.
• All international shipments are subject to duties and taxes during transportation. All shipments that are shipped are shipped DDU (duties and taxes Unpaid).

Countries listed below receive free international shipping when you purchase more than $1500 USD.
Orders containing display units, boards, or trays are not eligible for free shipping.
(Free shipping with: UPS Expedited ):

Belgium Brazil Bulgaria Czech Republic Estonia Guatemala Kazakhstan Lithuania Malta Morocco Paraguay Poland Romania Russia Ukraine Croatia Slovakia Slovenia Belarus

All international shipments are subject to an insurance fee and if any duties/taxes are incurred you are liable to pay

Duties and Taxes on International Shipments

When you place an international order at www.hbjus.com or with an in-house sales rep, you authorize our shipping carrier (UPS) customs broker to act as your agent with Customs and Revenue (depending on country) to clear merchandise and process all duties and taxes.

Shipping outside the U.S.A: Your order may be subject to VAT, import duties and taxes, which are levied once your package reaches your country. Hollywood Body Jewelry ships your package DDU, "duties and taxes unpaid", and does not collect the VAT, duties and/or taxes and cannot predict what your particular charges may be. If you do incur these additional charges, they must be rendered in order for your package to clear customs. For more information regarding your country's custom policies, please contact your local customs office.

Canadian Customers:
Duties are determined as a percentage of the total amount of goods purchased. Goods and Services Tax (GST) Provincial Sales Tax (PST), and Harmonized Sales Tax (HST) are a percentage of the subtotal of the value of the merchandise purchased and the duties on that merchandise as required by law. The GST, PST, and/or HST rate is determined by the province to which the merchandise is shipped. All duties and taxes collected are forwarded to the proper Canadian authorities.

Shipping Terms and Conditions

UPS guarantees on-schedule delivery of packages shipped via UPS Worldwide Express, UPS Worldwide Saver, UPS Wordwide Expedited, where such services are available.

The guarantee does not apply to UPS shipments that are delayed due to causes beyond the control of UPS, including but not limited to the following: the unavailability or refusal of a person to accept the delivery of the shipment; acts of God; any delays due to natural disasters.

If your shipment was delayed in any way due to the reasons stated above, HBJ and UPS are not liable for any form of reimbursement on shipping charges.

Wrong Address Corrections

Please carefully check both your billing and shipping address before finalizing any order. If in any case there is an error in your shipping information, you may be assessed any of the following:

• If your address is residential and you mark commercial, there will be a $5.85 fee added.
• If there is any error in your shipping address (such as street number, name, suite number, etc.) that requires correction, UPS will charge a correction fee of $25.50 that you must be responsible for.

If there are any questions in regards to the correct address, feel free to contact our office to make any corrections before finalizing your order.