Thank you for visiting the Hollywood Body Jewelry Website. We are committed to protecting the privacy of our customers and will never sell your personal information. The information below describes the information we collect and how it may be used.

Spikes, Inc. dba Hollywood Body Jewelry, a California corporation (“Company”), respects your privacy and handles your information in compliance with this privacy policy (“Privacy Policy”), as may be referred to in other Company documentation including but not limited to the Terms of Service. This Privacy Policy describes the types of information the Company may collect from you or that you may provide to us when you use hollywoodbodyjewelry.com (Website) to access our services, and our practices for collecting, using, maintaining, protecting, and disclosing such information.

This Privacy Policy applies to information we collect or process: (a) when you use the Website, or (b) in text messages, phone calls, emails and other electronic messages between you and the Company.

It does not apply to information: (a) collected by the Company offline or through any other means, including on any other website operated by the Company or any third party; or (b) collected by any third party, including through any application or content that may link to or be accessible from or on the Website.

By using The Website, you accept and agree to be bound and abide by the Privacy Policy. Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will handle it. If you do not agree with our policies and practices, your remedy is to not access and use The Website. This Privacy Policy may change from time to time. Your continued use of The Website after we make changes to our Privacy Policy is deemed to be the acceptance of those changes, so please check this Privacy Policy periodically for updates.

WE FUNDAMENTALLY COLLECT AND USE THE PERSONAL DATA OF OUR USERS ONLY AS NEEDED FOR THE PROVISION OF A FUNCTIONAL WEBSITE AND OF OUR CONTENTS AND SERVICES AS WELL AS FOR THE IMPLEMENTATION OF OUR BUSINESS PURPOSE. WE ARE COMMITTED TO NEVER SELL YOUR DATA TO THIRD PARTIES. WE COLLECT AND USE THE PERSONAL DATA OF OUR USERS ONLY AFTER THE USER HAS GIVEN HIS/HER CONSENT. EXCEPTIONS APPLY IN SUCH CASES WHERE IT WAS NOT POSSIBLE TO OBTAIN PRIOR CONSENT FOR FACTUAL REASONS AND WHERE THE PROCESSING OF THE DATA IS PERMITTED BECAUSE OF STATUTORY REQUIREMENTS.

1) Our Policy Towards Age

You have to be at least 18 years old to use the Website, unless you are above the age of 13 and have obtained your parent/guardian’s consent.

The Website will not knowingly collect information from children under the age of 18. If the Company learns that it has collected or received personal information from a person under eighteen, it will delete that information. If you believe your child has provided us with personal information without your authorization and you would like to have the personal information deleted, please contact us by emailing [email protected].

2) The Information We Collect

The Website collects several types of information from you with your consent, including the following:

Registration Information: When you use the Website and create an account (“Account”), we may collect certain information (“Registration Information”) about you, such as: name, email address, and mobile number.

Once you register, you will be able to review and change this information at any time just by logging into your Account. It is your responsibility to ensure that your account details are kept up to date. If your phone number changes, please ensure that you update this in your Account.

The information we collect helps to enhance your experience on the Website and verify our Users (robots are not welcome!).

For Users who are California residents, the data we may collect falls within the following categories of “personal information,” as defined by the California Consumer Privacy Act (CCPA):

A. Identifiers, such as your name;
B. Personal information, as defined in the California customer records law, such as contact (including email and telephone number) and financial information;
C. Commercial information, such as transaction information and purchase history;

Purchases Information: If you decide to purchase any of our premium services, we will process your payment information and retain this securely for the prevention of fraud and for audit/tax purposes.

Product Interaction: Such as page views, clicks, taps, or other information about how the user interacts with the Website. We will also collect diagnostic crash logs.

Cookies and Similar Technologies: We use Google Analytics products to help us analyze the traffic to the Website. As you interact with the Website, we may use automatic data collection technologies to collect the details of your visits to the Website, including traffic data, logs, other communication data, and the resources that you access and use on the Website.

Device Information: We may use automatic data collection technologies to collect information about your device when you use the Website including the unique device identifier, device model, and operating system, for a number of purposes, as set out in this policy.

3) How We Collect Information

We collect your information from you only when you provide it to us when you submit a form on the Website to create an Account or when you make a purchase.

When you use the Website, we may collect personal data from you automatically by using cookies or similar technologies. A cookie is a small file that can be placed on your device or browser that allows us to recognize and remember you.

We may also ask you for information when you report a problem with us and retain records and copies of your correspondence (including email addresses), if and when you contact customer support.

4) How We Use or Share Your Information

The Company may use the information that we collect about you or that you provide to us, including any Personal Information:

• to present the Website and its contents to you,
• to provide you with information or services that you request from us,
• to enhance the Website and optimize your experience with the Website,
• to carry out our obligations and enforce our rights arising from any contracts entered into between you and the Company,
• to verify and process card payments and process refunds,
• to notify you about changes to the Website and your Account or order status,
• in any other way we may describe when you provide the information to us,
• for any other purposes for which you provide such information.

The Company may share your Personal Information to another company in connection with a merger, sale, acquisition or other change of ownership or control by or of the Company (whether in whole or in part). Should one of these events occur, we will make reasonable efforts to notify you before your information becomes subject to different privacy policies and practices.

We may share your Personal Information if we determine in good faith that such disclosure is needed to comply with any court order, law, or legal process, including to respond to any government or regulatory request, to prevent or lessen a serious and imminent threat to the health or safety of you, another person or the public, to enforce or apply our Terms, including for billing and collection purposes or if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction. Third parties that receive your information may or may not have a legal obligation to keep your personal information private.

We do not sell any of the information we collect on the Website.

5) Payment Related Information Collection

We collect payment details you have provided to us so that you can purchase the products available on the Website. We use trusted and widely used payment processing providers like PayPal. To process your payment, we collect information including: your full name, email address, credit card information, and billing zip code. Our payment partners may use and store the information you provide in accordance with their terms of service and privacy policy. We are not responsible for how the payment partners handle your data.

6) Choices About How We Use and Disclose Your Information

The Company strives to provide you with choices regarding the information you provide to us.

Tracking Technologies and Advertising: You may set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your cookie settings, visit the settings page or help center for the browser you are using. If you disable or refuse cookies, please note that some parts of the Website may then be inaccessible or not function properly.

7) Data Security

We use a combination of technical, administrative, and physical controls to maintain the security of your data. If you have a security-related concern, please email us at [email protected]

Always be sure to secure your login credentials for accessing the Website. In order to protect you and your information, we may suspend your use of any part of The Website, without notice, pending an investigation, if we suspect any breach of security.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to the Company. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

8) Changes to Your Information

All users may review, update, correct, or delete the Personal Information they submitted by contacting us at [email protected]. If you completely delete all of your information with us, then we will delete the record.

9) Contact Information

If you have any questions, concerns or complaints about our Privacy Policy or our data collection or processing practices, or if you want to report any suspected security violations to us, please contact us at [email protected].

EU/EEA/UK Privacy Notice

Your Rights
If you are located in the European Union (EU), European Economic Area (EEA), or the United Kingdom (UK), you have the following privacy rights available to you under applicable laws.

• Right of access. You have the right to request a copy of the information that we hold about you.
• Right of rectification. You have a right to correct data that we hold about you that is inaccurate or incomplete.
• Right to be forgotten. In certain circumstances you can ask for the data we hold about you to be erased from our records.
• Right to restriction of processing. Where certain conditions apply to have a right to restrict the processing.
• Right of portability. You have the right to have the data we hold about you transferred to another organization.
• Right to object. You have the right to object to certain types of processing such as direct marketing.
• Right to object to automated processing, including profiling. You also have the right to be subject to the legal effects of automated processing or profiling.
• Right to lodge a complaint to your local Data Protection Authority. You have the right to complain to your applicable data protection authority about our collection and use of your personal data.

How to Exercise Your Rights
If you would like to exercise any of those rights, please:

• Complete a data subject request form—available here; or
• Email, call, or write to us—see below: “Contact Details”; and
• Provide enough information to identify yourself (e.g., your full name, address and customer or matter reference number) and any additional identity information we may reasonably request from you
• Let us know what right you want to exercise and the information to which your request relates

How and Why We Use Your Personal Data
Under data protection law, we can only use your personal data if we have a proper reason for doing so, e.g.,:

• Where you have given consent
• To comply with our legal and regulatory obligations;
• For the performance of our contract with you or to take steps at your request before entering into a contract; or
• For our legitimate interests or those of a third party

A legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests. We will carry out an assessment when relying on legitimate interests, to balance our interests against your own.

How Long Your Personal Data Will Be Kept
We will retain your information based on the applicable statutory limitation periods as required by local law, in line with our legitimate business purposes for as long as: (a) your account is active, (b) for as long as needed to provide you with our services; (c) as required to comply with our legal obligations or a court order, or to defend or pursue legal claims, in line with industry codes of practice; or (d) to resolve a dispute and enforce our agreements.

Transferring Your Personal Data Out of the EU, EEA, and UK
The EU, EEA, UK and other countries outside the EU, EEA and the UK have differing data protection laws, some of which may provide lower levels of protection of privacy.

It is sometimes necessary for us to transfer your personal data to countries outside the EU, EEA and the UK. In those cases we will comply with applicable EU, EEA and the UK laws designed to ensure the privacy of your personal data.

We will transfer your personal data to our service providers located outside the UK in the United States.

Under data protection laws, we can only transfer your personal data to a country outside the EU, EEA and the UK where:

• There are appropriate safeguards in place, together with enforceable rights and effective legal remedies for you; or
• A specific exception applies under relevant data protection law

Where we transfer your personal data outside the UK, we do so on the basis of an adequacy regulation or (where this is not available) transfer mechanism, e.g., legally approved standard data protection clauses recognized or issued further to Article 46(2) of the UK General Data Protection Regulation (“GDPR”). In the event we cannot or choose not to continue to rely on either of those mechanisms at any time, we will not transfer your personal data outside the UK unless we can do so on the basis of an alternative mechanism or exception provided by UK data protection law and reflected in an update to this policy.

Where we transfer your personal data outside the EU or EEA we do so on the basis of an adequacy decision or (where this is not available) [mechanism, e.g., legally-approved standard data protection clauses issued further to Article 46(2) of the EU GDPR. In the event we cannot or choose not to continue to rely on either of those mechanisms at any time we will not transfer your personal data outside the EEA unless we can do so based on an alternative mechanism or exception provided by applicable data protection law and reflected in an update to this policy.

Keeping Your Personal Data Secure
We have appropriate security measures in place to prevent personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those who have a genuine business need to access it. Those processing your personal data will do so only in an authorized manner and are subject to a duty of confidentiality. We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.